DBZ Grand Design

1. Returns & Exchanges

• Unopened or unread comics: Eligible for return or exchange within 14 days of purchase, provided they are in their original condition.
• Opened or read comics: Generally not eligible for return unless the item is defective or we made a mistake with your order.
• Damaged or defective comics: Please contact us within 48 hours of receiving your order and provide photos of the damage so we can review your request.
• Incorrect orders: If you receive the wrong comic book or item, contact us so we can arrange a replacement or another appropriate solution.

2. Comic Book Condition

All returned comics must be in the same condition as when purchased, with no additional wear, creases, tears, stains, missing pages, or other damage.

For bagged and boarded, sealed, graded, or collectible comics, original packaging and protective materials must remain intact when applicable.

3. Non-Returnable Items

The following items are generally final sale:

• Clearance and final-sale items.
• Signed, graded, or exclusive collectible comics, unless defective or incorrectly described.
• Special orders and custom orders.
• Digital comic books or redeemed digital codes.

4. Refunds

Approved refunds will be issued to the original payment method when possible. Please allow 5–10 business days for the refund to appear after approval, depending on your payment provider.

Original shipping fees and return shipping costs are generally non-refundable unless the return is due to our error or applicable law requires otherwise.

5. How to Request a Return

To request a return or exchange, please contact us with:

• Your order number or proof of purchase.
• The comic book you wish to return.
• The reason for the return.
• Photos of any damage, if applicable.

All returns must be approved before items are sent back. Unauthorized returns may be refused.

6. Contact Us

For return questions or assistance, please contact us through our official store contact information.